Topro olympos 4 wheel lightweight folding rollator outdoor walking aid frame

Shipping

We can only deliver to the address on the order. If you would like delivery to a different address please add it to your ebay/paypal account before ordering. You can then select it during checkout.

We aim to deliver all orders within 5 working days of the order being placed and payment clearing. In most cases it is much quicker than this. We will mark the item as despatched in ebay which should send you a confirmation in your ebay messages. If you require express delivery you can pick that option during checkout for a small extra charge, if the item does not have the express option please call 0800 5677618 and we can arrange it for you.

Unfortunately our couriers have surcharge to the below areas. This price is in addition to any standard postage on the listing. Payment can be made by calling 01535 281430 or 0800 5677618.

Payment

We accept the following payment methods:

• PayPal
• Personal Cheque
• Credit Card

Please contact us if you have any questions.

Exchange and Returns Policy

In accordance with the Distance Selling Regulations, The Fenetic Trading Company Ltd gives customers a 14 day time period in which orders can be returned after the delivery date. Upon receipt of the goods, if you require to return/exchange the product(s) you will be personally responsible for return delivery incurring any delivery cost. We do recommend that you pay for a signed delivery for your protection. If you would like to return or exchange your products please contact our Customer Care Team on 0800 567 7618 or email us. Please call us if you have any further questions about these products. Any returned product(s) must be unused, in an undamaged state and returned in their original outer packaging. The Fenetic Trading Company Ltd reserves the right to charge for repair, replacement or repackaging of any products not returned in their original condition. This charge may include the cost of parts, materials, packaging, labour and any subsequent loss to The Fenetic Trading Company Ltd. All orders that are returned will be subject to a 15% administration and handling charge unless otherwise agreed with a member of our Customer Care Team.

Please visit our SHOP for other products that may interest you

Warranty

All the products we sell on ebay which are advertised as “NEW” condition come with a 12 months warranty. We will either supply parts or replace any product which is found to have a manufacturing defect. This does not include general wear and tear or misuse.

VAT Exemption

At FENETIC WELLBEING we will help you with your VAT exemption. All prices shown are VAT exclusive (without any VAT). To purchase an item from FENETIC WELLBEING at the exclusive price you must provide us with a specific medical condition or long-term illness that the user suffers from. Until a condition is provided or the additional VAT has been paid, we may be unable to despatch the goods. Please complete our vat exemption form below.